Hayes Locums is a South Florida medical staffing company that wanted to migrate from on-premises to cloud computing for improved flexibility, and needed a vendor with better support and expert guidance to get there.
Searching for a best-of-breed licensing partner
Hayes Locums wanted to upgrade from Office 365 E3 to the Microsoft 365 E3 and E5 SKUs, including Windows Enterprise. Their existing vendor wasn't meeting their needs on customer service, pricing, or support, so they went shopping. CloudServus stood out for transparency, technical competence, and customer care.
“Steve was 100% transparent. That obviously resonated very well with me.”
A CSP transition with real benefits attached
CloudServus moved Hayes Locums onto the Microsoft 365 Enterprise SKUs and, through the CloudServus Cloud Solution Provider program, gave them access to Microsoft Premier Support for Partners. Transitioning their Azure resources from a Microsoft direct EA subscription to the CSP subscription was, in their words, relatively painless: CloudServus ran the analysis of what was movable, provided step-by-step export guidance, and the whole move needed exactly one support ticket.
“They gave us guidance on moving all of our resources from the Microsoft direct EA subscription to the CloudServus-provided CSP subscription.”
Cloud device management for a hybrid workforce
With Microsoft Intune and Autopilot, Hayes Locums moved device management fully to the cloud: laptops ship directly to remote users fully configured, and travel or work-from-home never means losing office-grade protections. The practical driver was blunt: when your company is in Florida and there are hurricanes all the time, you don't want to lift and shift infrastructure within a week.
“Having the management of users, the management of security, the management of our servers, and everything else in the cloud, makes our lives easier because we're so much more flexible. We're able to react efficiently to changes.”
A vendor Hayes Locums can rely on
Since moving to CloudServus, Hayes Locums has upgraded its licensing, achieved 100% cloud operations on Microsoft Azure, and received the support it went looking for:
- Improved support. Quick, competent responses through a self-service platform, plus proactive outreach with genuinely relevant information.
- Successful cloud migration. A full migration to cloud-based systems, including the licensing upgrade that started it all.
- Enhanced security and flexibility. Stronger security measures with the operational flexibility the cloud was supposed to deliver.
“CloudServus genuinely cares for their clients. I'm not just some invoice number to them. I'm not just an account number.”